FAQ
How to register on FXOpen forum
To register on the FXOpen forum: Click register on the forum home page. Fill out the registration form, accept the forum rules, and then click Complete Registration. A confirmation email will be sent to your email address. Click the link in the email ...
Expert Advisor is not trading. Why?
If your Expert Advisor doesn't trade, please check the following: Check that the Expert Advisor button on the standard tool bar in your MT4 is switched on. You also should see a “smiley face” on the chart that has your EA attached. Make sure the ...
Etiquette for Trading Operations via Telephone
When a client is unable to trade on the client terminal there is the option to trade via telephone. In this case the client may contact FXOpen by phone. The following information is required upon connecting with a dealer: Login number Phone password ...
Partnership
1. What is a referral link? A referral link is a link to the FXOpen website with a unique agent ID that is used to attract new clients to the company. To generate a referral link, select Partnership → Text links in the Client Portal. You can generate ...
Terminal MetaTrader 4
1. Account history disappeared from my MetaTrader 4. Right-click inside the Account History tab in MetaTrader and choose All History (or other interval) in the context menu. 2. How can I generate a trading Statement for my account? Trading ...
ECN Accounts
1. Are there any promotions in ECN accounts? No, we do not offer any promotions for ECN accounts 2. Are there any commissions in ECN accounts? ECN accounts have commissions to open/close a trade. The commission rate depends on the account equity and ...
Withdrawals
1. How can I withdraw my money? All available withdrawal options are listed on the TRADING > Payments > Deposits & Withdrawals page on the company's website. You can get more detailed information in FXOpen Help Center. Withdrawals can be performed ...
Logins, Passwords and Data recovery
1. I can’t log in to the Client Portal. When you log in to the Client Portal using your login and password (not social networks), check if you type the correct information in the following fields: Login – your e-mail registered with FXOpen; Password ...
Deposits
1. How can I deposit money to the account? All available deposit options are listed on the TRADING > Payments > Deposits & Withdrawals page on the company's website. You can get more detailed information in FXOpen Help Center. 2. What is the ...
Account Types and Trading Terms
1. Are your spreads fixed? Our spreads are not fixed and depend on the buy and sell orders that are currently available in the Marketplace. 2. Can I get Margin Call if I have no free Margin? Margin Call happens when a client's account equity falls ...
Main account verification procedure
1. What is verification? Verification is a confirmation of Main account holder's identity. Learn more about verification grades. The current verification status is displayed in the Account status section at the top right of the Client Portal. To ...
Verification grades of Main account
Verification of Main account is required to confirm the holder's identity. Verification grade Verification procedure Grade 0 Unverified account Grade 1 Phone verification via SMS or operator call Grade 2 Grade 1 + ID verification Phone verification ...
Account Opening
1. How to register Main account with FXOpen? Follow the instructions on how to register Main account. 2. How to open a trading account? Select Add Account > Account type in the Client Portal and fill in the registration form. Learn more about how to ...
Common questions about FXOpen
1. What is FXOpen? FXOpen has been offering Forex brokerage services since 2005 and is currently one of the most successful and fastest-growing Forex brokers. Since the very start FXOpen has been true and loyal to its goal - making Forex trading more ...
Common questions about FOREX
1. What is Forex? Forex is an interbank market that took shape in 1971 when global trade shifted from fixed exchange rates to floating ones. This is a set of transactions among Forex market agents involving exchange of specified sums of money in a ...
Platform comparison
Choosing the right platform is the integral part of successful trading. The platform range offered by FXOpen is set to meet the requirements of the most demanding traders and the most challenging trading strategies. You can find detailed information ...