Deposits

Deposits

  1. 1. How can I deposit money to the account?

  2. All available deposit options are listed on the TRADING > Payments > Deposits & Withdrawals page on the company's website.
    You can get more detailed information in FXOpen Help Center.

  3. 2. What is the fastest deposit option?

  4. E-currency deposits (Epay, Bitcoin, etc.), payments via top-up cards and instant banking services are processed instantly within a few minutes. Wire transfer deposits can take 3-5 working days. If you made your deposit, but the money was not credited, please fill in the Notice About Payment form (see the question 5).

  5. 3. Can I fund my FXOpen account using different payment systems?

  6. We strongly advise to use the same payment method to deposit and to withdraw. If you use multiple deposit methods, you can withdraw the amount you added from each system back to this system. Then you can withdraw the profit into the payment system that was used to make the largest deposit.
    Remember, we are not an exchanger place, so we recommend to use only 1 payment method per account.
  7. Example:

  8. Deposits:   $200.00 Volet.
    Withdrawals:  $200.00 Volet.
    Profit can also be withdrawn by Volet.

  9. 4. I type the deposit amount in the Client Portal but see an error message.

  10. Please type only the value of your deposit. Do not use the «$» symbol or any other: 40 (40.00) – right, $40 or 40$ – wrong.
    Remember that minimum deposit is USD 1.00 (EUR 1.00, RUB 1.00) unless otherwise required.

  11. 5. I made a deposit, but it was not credited to my account.

  12. Select Help in the Main Client portal menu, select Missing funds, choose payment option, fill in the notification form.

  13. 6. How can I transfer money to my trading accounts?

  14. You can transfer funds from your Main account to one of your trading accounts. Use Transfer option in the Main Client portal menu and fill in the form.
    Transfer of funds will take a few seconds. No need for transaction approval from financial department of the company.

  15. 7. Can I transfer money between my trading accounts?

  16. Yes. The money will be transferred within 24-48 hours. No fee for Internal transfers.

  17. 8. How to transfer funds between your Main account currency pockets?

  18. If you need to transfer funds from one currency pocket to another, please use the Transfer → Currency exchange option in the Client Portal.  In the new Client Portal you need to select Main → Currency exchange.
    Exchange between Main account currency pockets usually takes a few seconds.

  19. 9. Where can I find FXOpen details for a bank wire transfer?

  20. Please log in to FXOpen, select Add Funds → Wire Transfer, you will see our bank details there.
  21. In the new Client Portal you need to select Main → Fund  → Wire Transfer. 
  22. Wire transfer deposits usually take up to 3-5 working days before the money is added to your FXOpen account.
  23. Wire Transfer is available for FXOpen UK only


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