Withdrawals via Easy Bank Transfer (Trustly)

Withdrawals via Easy Bank Transfer (Trustly)

How to make a withdrawal request

Available to clients of FXOpen UK only. 
Please ensure the bank account you are requesting a withdrawal to, is exactly the same bank account that you made the deposit from.

To withdraw funds via Trustly:

  1. Select Withdraw Funds → Bank Transfer → Easy Bank Transfer in the Client Portal.

  2. Fill in the form:

    • From: Select the Main account or a trading account number from which you want to withdraw.
    • Amount: Enter the amount you want to withdraw and select the currency pocket.
    • Currency: Select the currency in which you want to withdraw (GBP, EUR).
    • PIN Code: Enter your PIN code for FXOpen Main account.
      Click Verify.


    Current transaction fees are available on the Fees page.

  3. Select your country from the list and your bank.

    Log in as you normally do: enter your online banking login credentials.
    Click Continue.

  4. Choose the bank account you’d like to receive your withdrawal (this should be the same one you funded your trading account through).
    This form may differ depending on the chosen country and bank.

  5. A withdrawal confirmation code will be sent to your email (or via another enabled authentication method). Enter the code and click Verify.
    After you confirm the withdrawal, the status will change to Pending Confirmed.

  6. After the Finance department approves your request, the funds will be sent to your bank account. The status of your request will change to Succeed.

How to cancel a pending withdrawal request

If your withdrawal request has not yet been processed, you can cancel it.

Click your Main account number on the left of the Client Portal, find the transaction in the Account Operations/History tab and then click Cancel

How to check the transaction status

Click your Main account number on the left of the Client Portal.

The transaction status is shown on the Account Operations/History tab.

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