Withdrawals via Instant Bank Payment

Withdrawals via Instant Bank Payment

How do I make a withdrawal request?

Available to clients of FXOpen UK and EU only.
Please ensure the bank account you are requesting a withdrawal to, is exactly the same bank account that you made the deposit from.

To withdraw funds via Instant Bank Payment:
  1. Select Withdraw Funds → Electronic Payment → Instant Bank Payment in the Client Portal.

  2. Fill in the form:

    • From: Select the Main account or a trading account number from which you want to withdraw.
    • Amount: Enter the amount you want to withdraw and select the Main account currency pocket.
    • Currency: Select the currency in which you want to withdraw (GBP by default).
    • IBAN: international bank account number you used to deposit funds into your FXOpen account.
    • PIN Code: Enter the PIN code for your FXOpen account.
      Click Verify.

    Current transaction fees are available on the Fees page.
  3. A withdrawal confirmation code will be sent to your email (or via another enabled authentication method). Enter the code and click Verify.
    After you confirm the withdrawal, the status will change to Pending Confirmed.

  4. After the Finance department approves your request, the funds will be sent to your bank account (IBAN). As a rule, it may take up a few minutes.
    The status of your request will change to Succeed.

How do I cancel a pending withdrawal request?

If your withdrawal request has not yet been processed, you can cancel it.

Click your Main account number on the left of the Client Portal, find the transaction in the Account Operations/History tab and then click Cancel

How do I check the transaction status?

Click your Main account number on the left of the Client Portal.

The transaction status is shown on the Account Operations/History tab.



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