To request a withdrawal to a redeemable voucher:
Select Withdraw Funds → Create FXOpen Voucher in Client Portal menu.
Fill in the form:
Confirm the withdrawal in 2 steps:
Click Create Voucher.
Our Finance Department will process your withdrawal request during 1 day. Withdrawal requests placed on weekends will be processed on Monday.
After your request is approved, a redeemable voucher will be generated. All redeemable vouchers are shown under the withdrawal form.
If you need further assistance, please contact us using ABOUT US > Contact us details on the official website.
If your withdrawal request has not yet been processed, you can cancel it.
Click your Main account number on the left of Client Portal, find the transaction in the Account Operations/History tab and then click Cancel.