Security identities

Security identities

Security codes are used as an additional verification step when you log in to the Client Portal, confirm withdrawals, or perform other operations. 

Security identities determine how you get security codes. You can check the current status of identities in Settings/Profile → Authentication Methods.

Security identity
How to get security codes
SMS with security codes are sent to your phone.
Codes are generated in the Google Authenticator mobile app.
  Email
Codes are sent to your email.
You use backup codes previously generated in the Client Portal.

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