Security codes via Google Authenticator

Security codes via Google Authenticator

You can choose to receive verification codes in the Google Authenticator app.

To activate Google Authenticator

  1. Click Enable in the Google Authenticator section of Settings/Profile  Authentication Methods.

  2. Choose your type of smartphone. Click the image and follow the instructions to install the Google Authenticator mobile app.

  3. Tap Scan Barcode in the application. Scan the QR code displayed on the Account Security page. If you failed to scan the QR code, a new code will be generated. 

    If you cannot scan the QR code, click Having troubles scanning code, and then enter the key manually.
  4. The Google Authenticator app will start generating security codes. Security codes are time-based and change with time.

    Enter the code generated in the app.

To successfully use Google Authenticator (GA), the time on the device running the app must be correct. 
Normally GA relies upon the device time to generate security codes. The Android version provides the
 TimeSync feature to solve the problem when the time on the device is significantly inaccurate. 
To get valid codes, set the date and time on your device correctly.
  1. Enter the PIN code for eWallet, and then click Verify.

To deactivate Google Authenticator

  1. Click Disable in the Google Authenticator section of Settings/Profile  Authentication Methods.

  2. Enter the one-time code generated in the app, and then click Verify.



    • Related Articles

    • Security identities

      Security codes are used as an additional verification step when you log in to the Client Portal, confirm withdrawals, or perform other operations.  Security identities determine how you get security codes. You can check the current status of ...
    • SMS security codes

      You can choose to receive security codes to your mobile phone. To activate SMS security codes Click Enable in the SMS section of Settings/Profile → Authentication Methods. Enter your mobile phone number, and then click Send. Enter the security code ...
    • Security codes sent to email

      To enable security codes sent to your email Click Enable in the Email section of Settings/Profile → Authentication Methods. Enter your email address, and then click Send. This address does not have to be the same as the one you use to log in to the ...
    • Backup codes

      Backup codes are unique security codes generated in the Client Portal. To activate backup codes Click Enable in the Backup Code section of Settings/Profile → Authentication Methods. Enter your PIN code, and then click Verify. Print out the list of ...
    • Deposits via Prepaid Cards

      About Prepaid Cards You can make deposits via Prepaid Cards. Prepaid Cards are issued as plastic cards or e-records (generated payment codes) with the face value of $1.00, $5.00, $10.00, $25.00, $100.00, $200.00, $300.00, $500.00, $1000.00, $5000.00 ...