Your profile in the Client Portal

The Profile page displays a user personal details, information on Main account and trading accounts, and notification settings.
It consists of the following tabs: Profile details (Personal data), Account details (Main account information), and Documents.

Profile details

Full information about the account holder is displayed after completing the verification form.

Users of our Client Portal can independently add a new phone number, as well as a contact email address to receive useful newsletters and notifications.

To do this, go to the Profile section at the top of the menu. At the bottom of the page Profile details, in the Contact details section, make the appropriate changes.

Please note: To change information such as your first name, last name, address, and the email used to log in to the portal, the procedure remains the same. Please submit a request to the customer support team, attaching valid documents.

Account details

The Account details section contains information such as: Main account number, account holder's first and last name, account type, Main account registration date and time.

Documents

This section contains information about the documents you've uploaded to verify your Main account. You can also upload new documents here if necessary.

How to change account leverage 

For users of our Client Portal, to change the leverage, go to the menu section Accounts -> select a trading account -> click on the ellipsis.

Then select Edit from the drop-down menu.

Select the required leverage and click Save.

Confirm your choice by clicking the appropriate button.

How to get access to Profile page in FXOpen app

1. Open FXOpen app and click button More.

2.  Then next to your name, click on the arrow.

3.  You will see a tab Profile details.

Tab Account details.

Tab Documents.

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