Withdrawals via WebMoney
The list of jurisdictions whose residents are not provided with WebMoney services: American Samoa, Afghanistan, Bahamas, Botswana, Ghana, Vanuatu, Ethiopia, Guyana, Guam, Iran, Iraq, Laos, Libya, Cambodia, Crimea, Mali, Mauritania, Panama, Pakistan, North Korea, Northern Mariana Islands, Somalia, Sudan , Tunisia, Trinidad and Tobago, South Sudan, Syria, Yemen, Uganda, Sri Lanka and the USA. |
How to make a withdrawal request
To withdraw funds via WebMoney:
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Select Withdraw funds → WebMoney in the Client Portal menu.
Current transaction fees are available on the Fees page. Fill in the form:
- From: Select the Main account or your trading account.
- Amount: Enter the amount you want to withdraw and select the currency pocket (for Main account).
- Currency: Select the currency in which you want to withdraw (WebMoney purse).
- Purse: Enter your WebMoney purse number.
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Confirm the withdrawal in 2 steps:
- PIN code: Enter the PIN code for Main account, and then click Verify.
- Security code: Enter the security code, and then click Verify. Learn more about how to confirm withdrawals with a security code.
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Our Finance Department will process your withdrawal request during 1 day. Withdrawal requests placed on weekends will be processed on Monday.
How to cancel a pending withdrawal request
If your withdrawal request has not yet been processed, you can cancel it.
Click your Main account number on the left of the Client Portal, find the transaction in the Account Operations/History tab and then click Cancel.
How to check the transaction status
Click your Main account number on the left of the Client Portal.
The transaction status is shown on the Account Operations/History tab.
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