Withdrawals via Volet
How to make a withdrawal request
To withdraw funds via Volet
1. Select Withdraw → Volet in the Client Portal menu.
2. Fill in the form:
From account: Select Main account or a trading account.
To Volet account: Enter your account number registered with Volet.
Withdrawal currency: Select the currency in which you want to withdraw.
Amount: Enter the amount you want to withdraw and select the currency pocket.
3. Click Continue.
Our Finance Department will process your withdrawal request within 24 hours. Withdrawal requests placed on weekends will be processed on Monday.
How to cancel a pending withdrawal request
If your withdrawal request has not yet been processed, you can cancel it.
On the main page, in the History section, select Transactions. Find the transaction you need and expand Details tab. Click Cancel operation.
How to check the transaction status
On the main page, in the History section, select Transactions. Find the operation you need and check Status.