How to make a withdrawal request
To withdraw funds via AdvCash
Select Withdraw funds → Electronic payments → AdvCash in the Client Portal menu.
|Current transaction fees are available on the Fees page.
Fill in the form:
- From: Select Main account or a trading account.
- Amount: Enter the amount you want to withdraw and select the currency pocket.
- Currency: Select the currency in which you want to withdraw.
- Account: Enter your account number registered with AdvCash.
Confirm the withdrawal in 2 steps:
Our Finance Department will process your withdrawal request within 24 hours. Withdrawal requests placed on weekends will be processed on Monday.
How to cancel a pending withdrawal request
If your withdrawal request has not yet been processed, you can cancel it.
Click your Main account number on the left of the Client Portal, find the transaction in the Account Operations/History tab and then click Cancel.
How to check the transaction status
Click your Main account number on the left of the Client Portal.
The transaction status is shown on the Account Operations/History tab.