Notice about payment via Epay

Notice about payment via Epay

How to place a notice about the payment?

If you made a deposit via Epay, but the funds were not credited to your FXOpen account, please use the payment notification form.
  1. Select  Add Funds → Electronic payments → Epay in the Client Portal, and then click the notification form link.

  2. Fill in the form and click  Notice.

    The  Epay account  is your email registered with Epay used to log in to your Epay account.

    The detailed information on your transactions (including Transaction ID and Transaction date) can be found on the Transaction Record tab of your Epay account.


How to check the transaction status

Click your eWallet number on the left of the Client Portal.

The transaction status is shown on the Account Operations/History tab.


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