Two-factor authentication (2FA)

Two-factor authentication (2FA)

Two-factor authentication (2FA) helps protect your account by making it more difficult for a hacker to sign in, even if they've somehow learned your password. If you enable two-factor authentication (2FA) , you'll see an extra page every time you sign in to the Client Portal. The extra page prompts you to enter a security code to sign in.

How to enable two-factor authentication (2FA) in Client Portal

For users of our Client Portal, to activate authentication, go to the menu in the upper right corner and select Security & Access -> Authentication tab. Then select the method that suits you and turn on the slider.




How to log in to the Client Portal with two-factor authentication (2FA)  enabled

If you enabled two-factor authentication, you need to enter a security code every time you log in to the Client Portal.

  1. 1. Log in to the Client Portal with your email and password.

  2. 2. You'll be prompted to enter a security code depending on your selected identity.


                                                                               
    • One-Time Code (Google Authenticator): Enter the one-time code generated in the Google Authenticator app.
    • Email: Enter the code sent to your email.

How to disable two-factor authentication (2FA) Client Portal

Go to the menu in the upper right corner and select Security & Access -> Authentication tab. Then  turn off the slider all security identities and confirm the action with a security code.

  • Google Authenticator: Enter the one-time code generated in the Google Authenticator app.
  • Email: Enter the code sent to your email.

How to enable/disable two-factor authentication (2FA)  in FXOpen App

Log in to the FXOpen App with your email and password. Then select More -> Security & Access -> Authentication. On the Authentication page, select the method for receiving one-time codes that suits you and click Turn on (to activate) or Turn off (to deactivate).