Two-factor authentication (2FA)
Two-factor authentication (2FA) helps protect your account by making it more difficult for a hacker to sign in, even if they've somehow learned your password. If you enable two-factor authentication (2FA) , you'll see an extra page every time you sign in to the Client Portal. The extra page prompts you to enter a security code to sign in.
How to enable two-factor authentication (2FA) in Client Portal
For users of our Client Portal, to activate authentication, go to the menu in the upper right corner and select Security & Access -> Authentication tab. Then select the method that suits you and turn on the slider.
How to log in to the Client Portal with two-factor authentication (2FA) enabled
If you enabled two-factor authentication, you need to enter a security code every time you log in to the Client Portal.
- 1. Log in to the Client Portal with your email and password.
2. You'll be prompted to enter a security code depending on your selected identity.
- One-Time Code (Google Authenticator): Enter the one-time code generated in the Google Authenticator app.
- Email: Enter the code sent to your email.
How to disable two-factor authentication (2FA) Client Portal
Go to the menu in the upper right corner and select Security & Access -> Authentication tab. Then turn off the slider all security identities and confirm the action with a security code.
- Google Authenticator: Enter the one-time code generated in the Google Authenticator app.
- Email: Enter the code sent to your email.
How to enable/disable two-factor authentication (2FA) in FXOpen App
Log in to the FXOpen App with your email and password. Then select More -> Security & Access -> Authentication. On the Authentication page, select the method for receiving one-time codes that suits you and click Turn on (to activate) or Turn off (to deactivate).
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