We're committed to protecting your personal information and ensuring your experience with us as safe and enjoyable as possible. In this section, you'll find information on how and why we collect, store and use personal information to improve our service. You'll also find out how to manage the information that's collected.
Session cookies last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality. Many of the cookies we use are session cookies e.g., they help us to ensure the security of your online trading session and can also keep you signed in while you move between pages or service your account. Our session security cookies are designed to be very difficult to read, change, access or use except by us when you have an active online trading session. They contain no personal information that can be used to identify you.
We also use persistent cookies. They last beyond your session and after you have closed your browser. We use them to ensure you have a better experience when you return to the site. Persistent cookies remain on your computer until you choose to remove them. Sometimes persistent cookies are used by websites to provide targeted advertising based upon the browsing history of the device. We use persistent cookies in a few ways e.g., to remember your username for sign in so you don’t have to or to allow us to analyse customer visits to our site. These cookies help us to understand how customers arrive at and use our site so we can improve our online trading service.
Whether a cookie is a first or third party cookie depends on which website the cookie comes from. First party cookies are those set by or on behalf of the website visited. All other cookies are third party cookies. We use both first party and third party cookies.
If your concern is with third party cookies generated by advertisers, you can turn these off by going to the third party’s website and generating a one-off ‘no thank you’ cookie, to stop any further cookies being served to your machine. Remember, for cookie blocking or restrictions, you’ll need to adjust the browser settings on every device you use for internet access.
You can also visit www.allaboutcookies.org for comprehensive information on how to block or restrict cookies on a wide variety of browsers. You'll also find details on how to delete cookies from your computer, as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you'll need to refer to your handset manual.